FAQ

What you need to know.

To ensure efficient service, please consider the following when booking your Container transport job:

  • Book as early as possible, at least 4 days in advance.

  • Please provide detailed delivery instructions.

  • Keep in mind your time slot is not indicative of delivery time.

  • Advise of any potential holds, when booking.

Frequently Asked Questions

  • Look out your window.
  • E-Mails are generated at the time of booking, with all relevant information and delivery confirmation included.

Our staff will let you know and will co-ordinate a new timeslot and delivery date.

On receipt of your confirmation, we’ll collect your container within 48-hours but normally the next day.

Generally, it’s between 7-10 days from availability or docking, depending on the shipping line used. It’s very important to check with your Freight Forwarder or shipping line.

Yes, it’s covered under our Booking Agreement.